ItemlumeITEMLUME GUIDES / CREDITS & ACCOUNT
Credits & account guides
Plan generation costs and understand account access and purchase records. Choose a question below to find the relevant workflow, decisions and limitations.
Choose your question
Why can a 15-second TVC require more than 15 seconds of video generation?
Budget a nine-shot advertisement from generated clip lengths, storyboard images and retakes rather than the final edit alone.
Read guide FOUNDATION GUIDEWhen should I retake one TVC shot instead of regenerating the whole advertisement?
Localize a nine-shot film defect and approve a separate retake only when the remaining shots and plan are still usable.
Read guide QUESTION GUIDEHow do you budget for a finished campaign rather than just generated files?
Separate generation credits from editing, voice, factual review and channel delivery when estimating a creative project.
Read guide QUESTION GUIDEWhen should you compare a membership upgrade with an extra credit pack?
Check required feature access, remaining allowance and current terms before comparing upgrade and top-up capacity.
Read guide PRODUCTION GUIDEWhat remains available after you cancel future membership renewal?
Read auto-renew, paid-through access, credit expiry and completed asset availability as separate records when canceling an Itemlume monthly membership.
Read guide PRODUCTION GUIDEHow do you reconcile reserved, spent and returned credits for one task?
Match one generation with its quote, reservation and confirmed outcome before inferring a duplicate charge or refund from an Itemlume balance change.
Read guide PRODUCTION GUIDEWhen is a higher-resolution generation worth its additional credits?
Choose an Itemlume image resolution from the intended placement and observable detail needs, using current quotes rather than treating larger output as a fidelity repair.
Read guide PRODUCTION GUIDEWhich credits expire first, and which balance does a generation use?
Read credit-pool dates and spending order separately from feature access and a total balance, using the account records and current quote for actual decisions.
Read guide PRODUCTION GUIDEDoes reusing an approved creative require another generation charge?
Classify an existing download, external layout edit or new AI operation before assuming a new placement requires another chargeable Itemlume request.
Read guide PRACTICAL CHECKWhich creative jobs should get credits when the launch budget is limited?
Choose necessary launch assets before optional exploration, use the current quote for each operation, and reserve budget only for a defined unresolved creative problem.
Read guide DECISION GUIDEMonthly membership vs credits: what does each one let you do?
Understand the separate checks for a feature entitlement, a supported image quality and enough credits before choosing a membership or buying an extra pack.
Read guide DECISION GUIDEDoes a higher parallel-task limit make one AI generation faster?
Distinguish account concurrency, video task limits, service capacity and per-request processing time when planning a batch of AI creative tasks.
Read guide DEEP-DIVE GUIDEWhy did my generation quote change before I submitted?
Check the scope, selected settings and current quote when the credit estimate for an unsubmitted image or video request changes.
Read guide DEEP-DIVE GUIDEWhen should you stop regenerating an AI creative?
Choose between another paid attempt, source repair, manual editing and a different production route using a clear stopping decision.
Read guide SCENARIO GUIDEHow to calculate the cost of an approved AI creative asset
Compare credits spent on all attempts with usable results to estimate accepted-asset cost without mistaking generation count for value.
Read guide SCENARIO GUIDEPaid with PayPal but credits are missing: what should you check?
Check the signed-in account, Itemlume order status and payment completion before retrying a PayPal credit purchase.
Read guide WORKSPACE GUIDEHow to plan credits for an image and video campaign
Estimate Itemlume generation use from image count, storyboard planning and video duration, then check the current quote and USD credit packs.
Read guideLearn, test, then approve
Read the guide for the decision you need to make, prepare your own product facts and references, then test a focused request in the workspace. Compare the result with the real source before using it commercially.
You can browse these articles without signing in. Use the workspace guide center to search all categories, or return to the full library. AI creation requires an account and sufficient credits.
Frequently asked questions
Where should I begin?
Start with the guide that answers your current credits & account decision. Prepare real product facts before choosing visual styling.
Do I need an account to read these guides?
No. All articles in this library are publicly readable. Signing in and available credits are required for AI creation.
Are the examples guaranteed results?
No. Example briefs illustrate choices. Review generated output against your own references and the destination requirements.
BUILD FROM A PRODUCT YOU KNOW
Put this workflow into practice with your own product.
Explore the relevant tool first. AI copy and concept planning are free after sign-in. Image and video generation require available credits and the applicable account access.
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