DELIVERY TROUBLESHOOTING / Product images
Why does a replacement product become stretched or badly cropped in a PSD mockup?
Replacing Smart Object contents retains the placement’s existing transformations. A new source with different proportions can therefore fit badly even when the replacement succeeds. Compare the new source bounds with the original placeholder before approving the mockup.
Work through the cause
- Record the placeholder’s canvas proportions and the product’s visible bounds. Keep an untouched copy of the template for comparison.
- Prepare the replacement in a source canvas suited to that placeholder, preserving the product’s own proportions. Replace the contents in the working copy.
- Inspect straight edges, circles and the complete silhouette. Adjust placement or the source canvas instead of stretching the product to fill the slot.
A concrete case (illustrative)
Illustrative case: a narrow tube replaces a square jar placeholder. Filling the entire old footprint makes the tube appear too wide. Add appropriate space around the tube in its source document, then fit its placement deliberately.
Acceptance and next action
Pass when the actual product proportions remain intact and intentional clipping is documented. A perspective mockup is still a concept, not a dimensional proof. The new source fitting the old slot does not establish that the physical package has the same geometry.
Take this question’s manual review card
The worksheet contains this question’s steps and acceptance condition. Fill in your actual source, observations and decision; blank fields do not mean approval. It does not connect to a store, modify files or automatically approve a result.
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Source scope: the linked documentation explains relevant tool behavior or technical context. The merchant scenario, review choices and acceptance condition are Itemlume editorial guidance; citation does not imply endorsement.
Sources and further reading
Sources for this page were checked on . Platform rules can change; verify the current source before publishing. Prompt examples and workflow recommendations are Itemlume editorial guidance, not independently measured results.
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